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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron

July 16, 2024

5  out of  5 rating by Aaron
"Kaleb helped me out a lot he is respectful and kind this is a person I would use again for all my insurance needs he is awesome and great i cant express how much he has helped me and I just want to say thank you 🙏🙏🙏🙏 and God bless him this man deserves a raise."
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Rick Hunt

July 16, 2024

5  out of  5 rating by Rick Hunt
"Always a great experience when we need to reach out to them. It doesn't matter who you speak with, they all seem happy and ready to help. It's also nice to have people that can answer questions and not just take a message. Best Insurance decision we've made!"
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Janet Spaulding

July 11, 2024

5  out of  5 rating by Janet Spaulding
"Monica the claims agent was SO helpful with my recent auto claim! The gentleman who answers the phone was also extremely helpful and understanding. Sorry I can’t give his name too."
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David Crow

July 8, 2024

5  out of  5 rating by David Crow
"Super helpful, caring, returns phone calls, Walks you through tricky situations. This is a great group. I couldn't recommend them more."
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Christina Melendez

June 28, 2024

5  out of  5 rating by Christina Melendez
"Both times I’ve called I was greeted with Friendly and Helpful attitudes and they were so patient and answered all my questions (even the silly ones)! Sterling is who helped me today to set up my policy and He was the sweetest and explained everything to me in detail and always made sure I was following along and checking to make sure I didn’t have any questions. He found me the best policy to fit my needs and I’m truly satisfied!!!! I look forward to being a part of State Farm for a long time!!!!!!"
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Rachel White

June 28, 2024

5  out of  5 rating by Rachel White
"Very personable, knowledgeable, and relatable."
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megan holcomb

June 26, 2024

5  out of  5 rating by megan holcomb
"Sterling is definitely a 10/10 not only did he get me signed up for my insurance quicker than anyone else he was also relatable and super funny!!!! Definitely suggest trying to talk to him"
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Mike Yip

June 13, 2024

5  out of  5 rating by Mike Yip
"The Michael Nelson insurance company is a top notch insurance agent that provides outstanding customer service. I highly recommend them as they are a great liaison between State Farm and the customer! They have many wonderful employees and the one that stands out is Monica "momma" Nelson! Don't hesitate to give them a try!"
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Alejandra Lopez

June 6, 2024

5  out of  5 rating by Alejandra Lopez
"Marty was very easy to talk to and super helpful! He thoroughly explained everything and had me all set in no time. Highly recommend!"
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Cole Forsberg

May 29, 2024

5  out of  5 rating by Cole Forsberg
"Mike and his team have helped us w/ a number of issues and all have been resolved in our favor. Best insurance agent & team I've ever had"
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Sheila Latimer

May 23, 2024

5  out of  5 rating by Sheila Latimer
"They have helped us with getting our home & vehicles insurance, with the best coverage as needed, answering all our questions. When calling the office, any one of the staff could help us with information and the patience and time to listen."
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Max Steininger

May 16, 2024

5  out of  5 rating by Max Steininger
"Always available! Gets me whatever I need when I need it! Need I say more?"
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Diana Kreifels

May 16, 2024

5  out of  5 rating by Diana Kreifels
"Thanks for your help Monica for setting up my report for me I greatly appreciated it. You were very helpful and I would greatly say you have very good phone manners and you were able to get the report done you are good at what you do keep up the good work"
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Desiree Smith

May 16, 2024

1  out of  5 rating by Desiree Smith
"I’ve had my Home, life and auto policies through State Farm for the last six years and last year this office took over as my agent retired. Last year when I needed to switch my van to a different type of insurance, I worked with one of the agents in this office for weeks to get the quote get it approved only to find out then it was never added to my policy and I had to scramble to get coverage from another company when my coverage expired. On Friday I requested a quote after buying a car using the “add a car” feature on the State Farm app and when someone finally contacted me, they told me that not only could they not cover my new car, but they would be dropping my other vehicles after an accident last February during the ice storm where my car slid into a curb and needed minor repair and then while I had the rental car, a car hit me from behind on the highway and claimed it was “my bad driving record”. I’m disappointed about the drastically different experience I’ve had since being moved to this office and I would caution anyone from pursuing coverage with this agency because it seems like if they are interested in getting paid but not actually dealing with their customers and if you actually need to use the services they provide, they will drop you."
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donna sweat

May 15, 2024

5  out of  5 rating by donna sweat
"Imagine the day before new years and a drunk driver hits your home. You’re wondering what happened and what are you going to do! My first call to Michael Nelson at State Farm, they have supported me and taking great care of me through the entire process quickly handling the immediate needs and quickly processing my claims. I truly appreciate how diligent and kind they have been for me through this process making it less stressful with how stressful this situation truly was. Thank you Micheal and the entire State Farm team."
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M Khaled

May 9, 2024

5  out of  5 rating by M Khaled
"Excellent service! They are professional and courteous and respond to email and phone calls. I highly recommend this agent! If they keep this up they will have my business for a long time."
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Amanda M.

April 27, 2024

5  out of  5 rating by Amanda M.
"My experience with this State Farm office has always been quick & informative. Monica, in particular, was very kind & helpful!"
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Carol Wood

April 17, 2024

5  out of  5 rating by Carol Wood
"Kristy Schroeder was such a a joy to work with today on my insurance needs."
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Erin Clifton

April 16, 2024

5  out of  5 rating by Erin Clifton
"Kristy is very kind and helpful; wonderful experience."
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Tabitha Burr

April 15, 2024

5  out of  5 rating by Tabitha Burr
"Michael was wonderful to work with while switching over from Progressive, saved me money in the short term AND long term, and he even made sure I had more coverage than before. Experiences like this one will always keep me coming back to state farm for all my insurance needs!"
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Michael Appel

April 12, 2024

5  out of  5 rating by Michael Appel
"Excellent and prompt service. Highly recommend calling them for an insurance quote."
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Mark Kensey

April 9, 2024

5  out of  5 rating by Mark Kensey
"Kelly Baxter literally trippled my coverage. Adding all sorts of extras, including collision, rental car, supplemental health, and free glass repair. for 40 bucks per month less that I was paying elsewhere for the bare minimum. Monica was also super helpful in handling my claim. She was really good at making a stressful situation smooth."
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Gail Benedict

April 3, 2024

5  out of  5 rating by Gail Benedict
"Monica Nelson has been very kind, attentive and great with communicating with me. Thank you Monica!"
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Elderotto Blizzard

April 3, 2024

5  out of  5 rating by Elderotto Blizzard
"I called with concerns & questions about my policies. Ms. Kristy had the patience & took the time to explain "EVERYTHING" to me. She's extremely knowledgeable & as sweet as can be-Thanks again for everything Ms. Kristy & GOD Bless !!"
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Christine Dennis

April 1, 2024

5  out of  5 rating by Christine Dennis
"Kristy is so helpful with any issues we’ve had!"