State Farm® Insurance Agent Michael Nelson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sam Sun
March 21, 2025
5
out of
5
rating by Sam Sun
"Kaleb Niles not only got me a cheaper rate than my original insurance company but, he was also clear and informative minus all the bs. now I understand my policy, and pay way less."
Anthony Oliveras
March 21, 2025
5
out of
5
rating by Anthony Oliveras
"Profesional service,"
Felexin
March 17, 2025
5
out of
5
rating by Felexin
"Sterling did an awesome job helping me get insurance, Very smooth and easy process! Made it easy and got me done in about 15 mins!"
We responded:
"Felexin, Thank you for your kind words! We're thrilled to hear that Sterling made the process smooth and easy for you. He always strives to provide excellent service, when it come to your insurance and we're glad he delivered. We appreciate your feedback and look forward to continuing to serve you!"
Patti Lomax
March 14, 2025
5
out of
5
rating by Patti Lomax
"Sterling was a very nice guy. He actually listened to my needs instead of talking over you to try pushing you into more than you can afford. He was very professional and knowledgeable so I will definitely be sending people his way. I thank God for introducing me to Sterling."
We responded:
"Thank you for the kind words, Patti. We are happy our team was able to assist you. Thank you for choosing our agency."
Collin Bostwick
March 13, 2025
5
out of
5
rating by Collin Bostwick
"Thanks to your wonderfull insurance agent Ian kirk. He was able to save me 265 dollars a month on my car insurance and also included short term disability along with it! I would recommend everyone to give him a call"
We responded:
"Thank you for the kind words, Collin. We are so happy our team was able to provide such exceptional service. Thank you for choosing our agency."
Alicia Matos
March 7, 2025
5
out of
5
rating by Alicia Matos
"Got set up with Michael Nelson today. Friendly, knowledgeable, and took the time to explain everything thoroughly. I highly recommend Michael for anyone looking for reliable and professional insurance help!"
We responded:
"Thank you for the kind words, Alicia. We are so happy our team was able to assist you in such a friendly manner. Thank you for choosing our agency."
Jodi
March 7, 2025
5
out of
5
rating by Jodi
"Sterling was amazing! From beginning to end helped me along the way and answered any questions I had and made the process smooth and easy! Definitely recommend!! 5-STARS!!!"
We responded:
"Thank you for the kind words, Jodi. We are so happy our team was able to assist you in such an excellent manner. Thank you for choosing our agency."
J L
March 5, 2025
5
out of
5
rating by J L
"Kaleb was super helpful when I was needing assistance adding a new vehicle to my policy (Persevering through debit card issues too)! Promptly sent me updated paperwork to email & a pic of my new card “just in case” for the interim. Thx again!"
We responded:
"Thank you for the kind words, JL. We are glad our team was able to assist you. Thank you for choosing our agency."
Jay Lamb
February 27, 2025
5
out of
5
rating by Jay Lamb
"Kaleb is awesome! He got me a great deal! Better coverage for alot less money!"
We responded:
"Thank you for the kind words, Jay. We are very happy our team was able to assist you. Thank you for choosing our agency."
Micaiah Smith
February 20, 2025
5
out of
5
rating by Micaiah Smith
"Best in the industry! Sterling meets all my needs and exceeds my expectations. Highly recommend!!"
We responded:
"Thank you for the kind words, Micaiah. We are glad our team was able to assist you. Thank you for choosing our agency."
Lee
February 13, 2025
5
out of
5
rating by Lee
"Kaleb was great! He explained what I would be paying and when and the coverage I was receiving! When I asked questions he had the answer and took the time to get me an emergency road side number!"
We responded:
"Thank you for the kind words, Lee, and we are happy our team was able to assist you. Thank you for choosing our agency."
Nancy Roof
February 6, 2025
5
out of
5
rating by Nancy Roof
"Micheal Nelson from state farm was so helpful in helping me with my insurance. So kind ,very thorough on my coverage. Was an enjoyable experience, not the usual stressful situation when getting insurance. Thank you so very much"
We responded:
"Thanks for sharing your experience! We're so glad Michael made the process easy and stress-free for you. We appreciate you choosing our agency!"
Kevin Jefferson
February 4, 2025
5
out of
5
rating by Kevin Jefferson
"Sterling Thomas is extremely helpful and attentive to all needs, I was having trouble sourcing affordable insurance and he went above and beyond to ensure that I ended up with the correct policy. I for sure will be a repeat customer and refer him to everyone with insurance needs."
We responded:
"Kevin, We're so glad to hear that Sterling went above and beyond to help you find the right insurance policy. His dedication to meeting your needs means a lot to us. We truly appreciate your trust in him and your commitment to referring others. We're excited to have you as a repeat customer, and we're always here if you need anything in the future! 😊🌟 Thank you! "
Toinette Nash
January 30, 2025
5
out of
5
rating by Toinette Nash
"Sterling has been a great help. He has done a wonderful job with answering my questions and providing excellent customer service."
We responded:
"We’re so happy to hear that Sterling has been helpful in answering your questions and providing excellent customer service. We truly appreciate your trust and look forward to continuing to assist you!"
Jessica Rodriguez
January 28, 2025
5
out of
5
rating by Jessica Rodriguez
"Sterling helped me along the process for my new auto insurance, he was very friendly and attentive to my needs. I am so glad I switched because I am saving a good amount of money with State Farm that I didn't think was possible. I appreciate and would honestly recommend to anyone in search of a good insurance agency!"
We responded:
"Thank you for sharing your experience! We're so glad Sterling could help make the switch easy and that you're enjoying the savings. We appreciate your recommendation!"
Michael C
January 27, 2025
5
out of
5
rating by Michael C
"Monica helped with my auto claim. She was very responsive to my questions and checked on the progress between the collision company and insurance. She was also very understanding and returned phone calls when asked. All in all was very pleased with my service with State Farm."
We responded:
"Thank you so much Michael!"
Cole Johnson
January 21, 2025
5
out of
5
rating by Cole Johnson
"Sterling helped explain several different policies and find the best fit for me. Will definitely be referring him to my customers moving forward, and going to him with any future personal insurance needs."
We responded:
"Cole, Thank you for sharing your experience with Sterling! We’re so glad he was able to explain the options clearly and help you find the best fit. Your referrals and trust mean the world to us, and we’re here whenever you need assistance with your future insurance needs. Welcome to the family!"
Fred M
January 21, 2025
5
out of
5
rating by Fred M
"Friendly and professional services."
We responded:
"We're so glad you found our services friendly and professional Mickey. Providing excellent support to our customers is always our priority. If there's anything else we can assist you with, don't hesitate to reach out!""
Janie Delaloye
January 18, 2025
5
out of
5
rating by Janie Delaloye
"Working with Kristy Schroeder has been a blessing. She was so understanding of our situation and was able to help us fix our issues in a fast and caring way. She has helped, tremendously, in such a difficult time. Thank you, Kristy!"
We responded:
"Thank you so much Janie, for sharing your experience! We're so glad Kristy could be there to help you during such a difficult time. Her caring and understanding approach is truly what sets her apart. We're grateful for your trust and happy we could make a positive impact. If you need anything else, we're here for you! 😊"
alicia tomlin
January 16, 2025
5
out of
5
rating by alicia tomlin
"Always a pleasure working with Sterling!! Amazing customer service!"
We responded:
"Thank you for the great feedback, Alicia! We’re so glad to hear you enjoy working with Sterling. He’s definitely dedicated to providing top-notch customer service. We appreciate your continued trust and look forward to assisting you again soon! 😊"
Jenny Harris
January 12, 2025
5
out of
5
rating by Jenny Harris
"I recently had contact with Monica at the Michael Nelson State Farm office. She is very knowledgeable and super helpful. She was patient and able to answer all my questions which was a huge relief. I am grateful to her for all she did to assist with our roof replacement. Thank you, Monica!"
We responded:
"Thanks Jenny! Always a pleasure to hear from you!"
Cecilia Garcia
January 9, 2025
5
out of
5
rating by Cecilia Garcia
"Sterling was so friendly and easy to speak with and made my experience go smoothly and efficiently as well! Great customer service and very helpful with my questions and getting my new vehicle set up."
We responded:
"Thank you for the great feedback! We’re so glad to hear that Sterling made your experience smooth and efficient. It's always our goal to provide excellent customer service, and we’re thrilled Sterling could help with your questions and get your new vehicle set up. If you need anything else, we're here to help!"
Diana Lopez
January 7, 2025
5
out of
5
rating by Diana Lopez
"I worked with Kaleb in getting my property insured and he was so helpful, attentive, and answered all my questions and concerns! He’s such a great agent!!"
We responded:
"Thank you for the kind words! We’re so happy to hear that Kaleb was able to assist you with your property insurance and address all your questions and concerns. He’s definitely a great agent, and we’re glad you had such a positive experience. If you ever need anything else, don’t hesitate to reach out!"
JIMMYROBYN Bennett
January 7, 2025
5
out of
5
rating by JIMMYROBYN Bennett
"Kaleb Niles was great, helped me out tremendously. Got me a great deal on insurance and I appreciate his knowledge and kindness to his customers. Thank you Kaleb!!"
We responded:
"Thank you for the awesome feedback! We’re so glad Kaleb could help you find a great deal on insurance and that you appreciated his knowledge and kindness. We’ll make sure to pass along your thanks to him! If you need anything else, don’t hesitate to reach out."
Tymire Jenkins
January 4, 2025
5
out of
5
rating by Tymire Jenkins
"Sterling was so incredible he went above and beyond to find the right policy for me. He's very warm, welcoming, and professional. I know I'm in safe hands with state farm and my agent. Thank you guys!!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Sterling went above and beyond to help you find the perfect policy. His warm, welcoming, and professional approach truly makes a difference, and we’re so glad you feel confident with us. We’re always here to help, and we appreciate you trusting State Farm and our team for your insurance needs!""