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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Taylor

Anthony Taylor

November 17, 2023

5  out of  5 rating by Anthony Taylor
"Monica Nelson with State Farm insurance was great to work with on getting a total roof replacement. Also, she recommended a wonderful roofing company that did an excellent job. Just want to say keep up the great work Monica."

Justin Morris

November 9, 2023

5  out of  5 rating by Justin Morris
"Excellent service and helpful agents!"

Leda Diedrich

November 7, 2023

5  out of  5 rating by Leda Diedrich
"The representatives at Michael Nelson's agency are wonderful! They've been a blessing to work with! I gladly recommend this agency!"

John TT

November 7, 2023

1  out of  5 rating by John TT
"If I could rate their service a zero, I would. Requested agent to call back and never heard back. When I purchased my auto policy, the proof of insurance was not sent to my lien holder and I received a call from them asking for proof. when I asked the office to provide the information, no one followed up. For my home policy, the agent forgot to add all insured names. I finally gave up trying to deal with this office and switched to another State Farm agent who was receptive and helped correct all the mistakes make by Michael Nelson's office. Do not waste you time with this agent."

Marilynn Parker

October 29, 2023

5  out of  5 rating by Marilynn Parker
"I appreciate being able to call and talk directly with Logan who quickly responded to my questions. Good customer service."

Ken Hoyer

October 27, 2023

5  out of  5 rating by Ken Hoyer
"If you need house, auto or anything insurance call Michael Nelson State Farm and ask for Kristy Schroeder, She will help you with all your insurance needs. Great people, Great service & Great prices."

Gloria Martinez

October 19, 2023

5  out of  5 rating by Gloria Martinez
"Michael is very nice, respectful and informative. A pleasure to speak to and do business with 👍."

Steve Hatfield

October 19, 2023

5  out of  5 rating by Steve Hatfield
"Monica has been a great help to us after our home was damaged in the Father's Day storm. She has picked up the slack after we weren't getting much assistance from our adjuster. We appreciate her "bulldog" attitude on our behalf"

Ashlynn Casey

October 19, 2023

5  out of  5 rating by Ashlynn Casey
"I’ve been using Michael Nelson State Farm for about 4 months now and have never had a problem with them! Kamden is the one who got my quote together and got me a great rate! I’ve had to call in twice now and speak with them about things and both times I have spoke with Kristy and she is so respectful & always makes me feel good about anything I talk to her about in between waiting to fix my issues! I will always recommend them to others when looking for new insurance."

Colton Levasseur

October 18, 2023

5  out of  5 rating by Colton Levasseur
"Best insurance agency by far. Hollie, Michael, Stephanie, and everyone in the office is awesome. I highly recommend Michael Nelson State Farm to everyone! They’re so personable and nice!"

Josh Nichols

October 18, 2023

5  out of  5 rating by Josh Nichols
"Best place to get insurance and they have amazing customer service Monica was a very big help"


October 12, 2023

5  out of  5 rating by M P
"Kristy at the Michael Nelson State Farm Agency is by far the most friendly and helpful person I've ever worked with! She takes the time to explain things clearly and answer all of my questions. If there's a question she can't immediately answer, she's quick to find the answer and get back to me."

Danielle Pokert

October 10, 2023

4  out of  5 rating by Danielle Pokert
"Verry helpful, was able to get better coverage for the same price I was paying with progressive."

James Hayes

October 10, 2023

5  out of  5 rating by James Hayes
"Michael Nelson, Hollie Bouakadokis and Monica Nelson have been great! Extremely responsive. I could not be more pleases with the service I have received."


October 9, 2023

5  out of  5 rating by Danielle
"Kamden is always great and professional! The process to get my insurance switched was quick and easy!"

Wren Bowling

October 5, 2023

5  out of  5 rating by Wren Bowling
"Kamie was phenomenal and incredibly helpful"

Cheryl McCray

October 5, 2023

5  out of  5 rating by Cheryl McCray
"Hollie Bouakadasis added a vehicle on our policy. She was very pleasant and did a great job getting our new car added."

Katie Helf Bauch

October 4, 2023

5  out of  5 rating by Katie Helf Bauch
"Kamie was great except when she sent me copies of my new policies it wasn’t in my legal name. Something that seems minor but could get me in trouble down the line with my will, driver’s license, etc"

Chandra Troyer

September 30, 2023

5  out of  5 rating by Chandra Troyer
"Monica at Michael Nelson State Farm has been absolutely wonderful to work with! Responds quickly, answers any questions and takes care of things quickly and efficiently as she can!"

Mark Kensey

September 28, 2023

5  out of  5 rating by Mark Kensey
"Kelly Baxter literally trippled my coverage. Adding all sorts of extras, including collision, rental car, supplemental health, and free glass repair. for 40 bucks per month less that I was paying elsewhere for the bare minimum."

Noor Chammout

September 28, 2023

5  out of  5 rating by Noor Chammout
"So far amazing experience. Worked with Kamie to setup my auto insurance and she was super detailed with everything and helpful. I’m happy I chose this office!"

Victoria Lehman

September 28, 2023

5  out of  5 rating by Victoria Lehman
"His office solved the problem, no problem. They are very friendly and helpful."

marcia kaiser

September 27, 2023

5  out of  5 rating by marcia kaiser
"Kristy is exceptional to work with. Thank you so much for providing my family with excellent services!"

charles king

September 26, 2023

5  out of  5 rating by charles king
"Kristy's Schroeder customer service is unmatched! She was very engaging, personable and knowledgeable. While helping me with a multitude of things, she was professional and very friendly. Kristy represents Micheal Nelson's State Farm office well!!!"

Vuong Thai

September 25, 2023

5  out of  5 rating by Vuong Thai
"Hollie picked up the phone right away and helped me with my policy! This group rocks 👌"